Estimated Time: 3–5 Minutes
Service Category: ICT Services
Who Can Apply: Teaching and Non-Teaching Personnel

🎯 What is this Service?

This service allows personnel to request to Microsoft 365 services, including:

✅ Outlook Email
✅ Microsoft Teams
✅ OneDrive Cloud Storage
✅ Word Online
✅ Excel Online
✅ PowerPoint Online

📋 Before You Begin

Please prepare the following information:

🚀 Step-by-Step Procedure

Step 1: Log in to EMS (ems.depedtacurong.org) or click HERE.

Open the EMS Portal and sign in using your account credentials.

Step 2: Open DepEd Email Requests

From the EMS Dashboard, click:

Services → Records and Requests → ICT Requests → DepEd Email Requests

Step 3: Select “New Request” button.

Step 4: Complete the Request Form

Fill in all required fields.

⚠️ Important

Ensure that:

• Request Type: (New Account if there is no existing account or Recover Account is there is an existing account)
• Account Type: Microsoft (M365) Account
• Message (optional).

Step 5: Submit the Request

Click the Submit Request button.

🎉 A reference number will be generated after successful submission.

Step 6: Track Your Request

To monitor your application:

EMS → My Requests

You will see the current status of your request.

💡 Tips

✔ Regularly check your request status in EMS.

❓ Frequently Asked Questions

How long does processing take?

Most requests are processed within a few working days, depending on verification requirements.

How will I receive my account credentials?

Instructions and account details will be sent through the contact information provided in your request.

What if my request is returned?

Review the remarks provided by the ICT Unit, update the necessary information, and resubmit your request.

Can I track my application?

Yes. All requests can be monitored through the My Requests page in EMS.

📞 Need Help?

If you encounter issues while submitting your request, contact the ICT Unit through the official support channels of the Division Office.